Frequently Asked Questions about TainoLab
What is TainoLab?
TainoLab is a Dominican gastronomic laboratory and cultural experience where visitors explore local and international flavors, traditions, and stories through hands-on activities such as chocolate making, tastings, and cooking workshops.
Is TainoLab a touristic attraction or a local experience?
TainoLab is a local Dominican experience, created to offer visitors an authentic connection with Dominican culture, flavors, and traditions. But we also offer international cooking class for residents and tourists.
Do I need any previous experience in cooking or chocolate making?
No. All experiences are designed for beginners, and our guides lead you step by step.
Is TainoLab an indoor or outdoor experience?
All TainoLab experiences take place indoors, in a comfortable and well-equipped space.
Do I need to book in advance?
Yes. Advance booking is strongly recommended, especially during high season, as experiences have limited availability.
What happens after I book?
After booking, you will receive a confirmation message with all relevant details, including schedule, transportation (if included), and meeting points.
Can I join the experience if I don’t eat some of the products?
Yes. We can adapt the experience and ingredients according to dietary preferences or restrictions. For example, if you don’t eat pork, we can use alternative ingredients so you can fully enjoy the cooking class or tasting.
Is TainoLab suitable for children and families?
Yes. TainoLab is family-friendly, and children especially enjoy the interactive chocolate experiences.
What is the minimum age to participate?
There is no strict minimum age. Some activities are better suited for children 6 years and older, but families are welcome.
Does TainoLab accept Paypal?
Yes, TainoLab accepts a wide range of payment methods - PayPal, Credit Cards, cash.
Can I pay with a credit card?
Yes. We accept all major credit cards for both online and on-site payments.
How long does the TainoLab experience last?
Experiences typically last between 45 minutes and 2 hours, depending on the activity selected.
Is transportation included?
Yes. Transportation is included in our experiences when indicated at the time of booking. Pick-up details and schedules will be shared after your reservation is confirmed.
Is TainoLab close to hotels and resorts?
Yes. TainoLab is conveniently located near major hotels and resort areas in Punta Cana.
What should I wear to the experience?
There is no special dress code. We recommend comfortable clothing and shoes — just come ready to enjoy, taste, and have fun.
In which languages are the experiences available?
Experiences are available in English, Spanish and French. Other languages may be available for private groups upon request.
Is TainoLab good for a tourist to learn more about Dominican Culture and Traditions
TainoLab is great place for a tourist to learn more about Dominican Culture and Traditions - we have a great choice of native experienced storytellers who can guide you through a wide variety of Dominican Dishes and blabla
Can additional services be added to the experience?
Yes. Upon request, we can arrange additional services such as a DJ, live music band, photographer, videographer, décor, or other customized elements to enhance your experience.
Can we book a private experience or group activity?
Yes. We offer private cooking classes, tasting experiences, and interactive workshops for private events, birthday parties, corporate meetings, team-building activities, bachelor and bachelorette parties, family celebrations, and group experiences, available upon request.
Can I book a tasting or cooking class at my private villa?
Yes. We offer private tastings and cooking classes with our chef at private villas and apartments, available upon request. Experiences can be customized based on your preferences.
Can I cancel or reschedule my experience?
Cancellation and rescheduling policies depend on the experience selected. Please review the booking terms or contact us directly for assistance.
Is TainoLab a good experience for a short stay in Punta Cana?
Yes. TainoLab is ideal for travelers looking for a meaningful cultural activity without spending a full day, specially when it rains.
Can I try Mamajuana in TainoLab
Yes, you can try Mamajunana in Tainolab! Come let's have a drink!
Can I buy products after the experience?
Yes. After your experience, you can purchase artisan chocolate, coffee, and Dominican products directly at our store Taino Gifts Concept Store.